Privacy Policy
This policy explains how Flowbase Inc. (the “Company”, “we”, or “us”) handles personal information on our website and in our crypto price and alert app (the “App”).
Current status: The App is being prepared for release on Google Play and is not yet available to the public. The App-related sections are written for the planned launch; we will check them against the actual implementation and finalize them before release, and we will post any changes on this page. The website-related sections apply from the date of posting.
1. Summary
- The App works without sign-up or login. We do not ask for your name, email address, phone number, or postal address.
- To send alerts, we process a random device identifier created by the App, a push notification token, and the alert conditions you set.
- We do not receive exchange accounts, API keys, asset holdings, or transaction history.
- The free version shows Google AdMob ads, through which Google processes advertising identifiers and related data.
- This website does not use cookies, visitor analytics tools, or ad-tracking scripts.
2. Information we process and why
A. The App
| Information | Purpose | How it is collected |
|---|---|---|
| A random device identifier generated when the App is installed (App-specific ID) | To identify and store your alert settings without a login | Generated automatically on first launch |
| Firebase Cloud Messaging (FCM) registration token | To send push notifications when your conditions are met | Collected automatically when the App runs |
| Alert settings: selected coins, thresholds (price, percentage change, kimchi premium), cooldown interval, and whether each alert is on or off | To evaluate whether conditions are met and send alerts | Entered by you |
| Alert delivery records: times when a condition was met, an alert was sent, and receipt was confirmed; alert type | To detect delayed or missing alerts, show your alert history, and improve service quality | Generated automatically as you use the service |
| Device and app environment: notification permission status, battery optimization exemption status, device manufacturer and model, Android version, App version | To run test notifications and the “Not getting alerts?” diagnostic, and to troubleshoot errors | Collected automatically when you use the test notification or diagnostic features |
| Subscription status: Google Play purchase token, product ID, subscription period and status | To provide paid subscription features and to verify subscriptions and process refunds | Received from Google Play when you use a paid subscription |
Payments are processed by Google Play. We do not receive payment details such as card numbers, or your Google account email address.
B. The website
- The website does not use sign-up, contact forms, cookies, or visitor analytics tools.
- Our website hosting provider may automatically process access logs, including IP address, browser information, pages requested, and access time, for security and service operation.
C. Inquiries
If you contact us by phone or email (to be set up once our domain is connected), we process the contact details you provide (phone number or email address) and the content of your inquiry in order to respond.
3. Information we do not process
- Identity information such as your name, date of birth, resident registration number, or postal address
- Exchange account information, API keys, asset holdings, or trading, deposit, and withdrawal history
- Precise location, contacts (address book), photos, or files
- Payment details such as card numbers
4. Retention and deletion
| Information | Retention period |
|---|---|
| Alert settings | Until you delete them in the App. If we confirm that the push token is no longer valid (for example, because the App was uninstalled), deleted within 30 days. |
| Device identifier and FCM token | Same as above |
| Alert delivery records and diagnostic information | 90 days from creation |
| Subscription status | After the subscription ends, for the period required by applicable law (for example, 5 years for contract and payment records under the Act on the Consumer Protection in Electronic Commerce, etc.) |
| Inquiry content and contact details | 1 year after we respond |
When a retention period ends or the purpose of processing has been fulfilled, we delete the information without delay in a way that cannot be recovered. Information we must keep under applicable law is stored separately from other information.
5. Disclosure to third parties
We do not sell or provide your personal information to third parties, except where required by law or where an investigative authority requests it through procedures prescribed by law.
6. Processors and international transfers
We use the services of the providers below to operate our services, and your information may be processed outside the Republic of Korea as a result.
| Provider | Service | Information transferred | Location |
|---|---|---|---|
| Google LLC | Push notification delivery (Firebase Cloud Messaging) | FCM token, notification content | Google data centers, including in the United States |
| Google LLC | In-app payments and subscriptions (Google Play billing) | Subscription status | Google data centers, including in the United States |
| Cloudflare, Inc. | Website hosting | Website access logs | Cloudflare data centers, including in the United States |
| App server hosting provider | Storing and processing alert conditions | The App information listed in Section 2 | To be confirmed and listed here before launch |
Information is transferred over the network when you use the services, and it is retained for the periods described in Section 4. If you do not want your information transferred abroad, you may choose not to install the App or uninstall it, but you will not be able to use the alert service.
7. Ads and advertising identifiers
The free version of the App shows Google AdMob ads. To serve and measure ads, Google may directly collect and process the Android advertising ID, IP address, device information, and similar data, subject to Google’s advertising policies and the Google Privacy Policy. We do not store advertising IDs on our own servers.
You can reset or delete your advertising ID to limit personalized ads in your Android device’s Settings → Privacy (or Google) → Ads. We plan to stop showing ads while you have an active paid subscription.
8. Cookies and similar technologies
The website does not set cookies and does not use visitor analytics or ad-tracking tools, so it does not display a cookie consent banner. For automatic collection related to ads in the App, see Section 7.
9. Your rights and how to exercise them
- You may at any time request access to, correction or deletion of, or suspension of processing of your personal information.
- You can edit or delete your alert settings directly in the App. If you uninstall the App, the related information is deleted as described in Section 4.
- Because the App works without a login, we may ask you for the device identifier shown on the App’s settings screen so we can locate the information for your device.
- You can submit requests using the contact details in Section 12. We will act on your request without delay and let you know the outcome.
10. Security measures
- Communications between the App and our servers are encrypted (HTTPS).
- Access to our servers and databases is limited to personnel who need it for their work, and access records are maintained.
- We design our services not to collect more information than necessary, and we delete information once its retention period has passed.
11. Children’s privacy
The App is not directed at children under 14, and we do not knowingly collect personal information from children.
12. Privacy officer
| Privacy officer | To be designated and listed on this page before the App launches |
|---|---|
| Contact | +82-70-8064-8938 · Email to be listed once our company domain is connected |
| Address | 404, 322 Byeollae 3-ro (Byeollae-dong, Sky Plaza), Namyangju-si 12097, Republic of Korea |
13. Remedies for privacy violations
If you need to report or get advice about a privacy violation, you may contact the following Korean authorities.
- Personal Information Infringement Report Center (Korea Internet & Security Agency): 118 (in Korea), privacy.kisa.or.kr
- Personal Information Dispute Mediation Committee: 1833-6972, www.kopico.go.kr
- Supreme Prosecutors’ Office, Cyber Investigation Division: 1301 (in Korea)
- Korean National Police Agency, Cyber Investigation Bureau: 182 (in Korea)
14. Changes to this policy
If we change this policy, we will post a notice on this page at least 7 days before the change takes effect. For changes that significantly affect your rights, we will give at least 30 days’ notice.